FAQ’s

  • How long does it take to transition to your healthcare RCM service?
    In most cases, we can start operating in less than 7 days.
  • Will I have single or multiple points of contact with your RCM service?
    We will appoint a single point of contact focused on your account that will manage all communication
  • How will my current databases be handled?
    Typically we will access your portal or database thru a secured VPN/ RDP/Cloud connection
  • Does your healthcare RCM service start sending our claims from Day One?
    Yes
  • What happens if my current RCM company stops submitting our claims?
    We reconcile billing and will take care of entry, submission, payment posting and accounts receivable
  • Do we have access to our data in your system?
    Yes, We will provide you with a secure access to your data in our system.
  • What if we need customized management reports?
    We have a series of reports that would meet your needs and are always very happy to deliver any customized report you may need.
  • Are forms needed for electronic claims?
    CMS1500 (Paper forms) are not required for electronic claims.

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