Overall, RCM is vital for the financial health of healthcare practices, ensuring they get compensated for their services while maintaining efficient and patient-friendly operations.
Qualification verification, Application to insurance networks, Privileging, Record maintenance, and recredentialing to ensure HCP participation in insurance networks.
Collecting Appointment Confirmation & collecting patient information before they arrive, including insurance details, to streamline the subsequent steps.
Confirming the collected patient information at the time of service and completing any missing details.
Checking the patient's insurance status and understanding the coverage to inform the patient of their liabilities such as Co insurance, Copay, Deductible & Any possible non-covered services.
Ensuring that all RCM activities comply with healthcare laws, regulations, and standards to avoid penalties and improve service quality.
Assigning standardized codes to diagnoses, treatments, and procedures according to the ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) systems.
Compiling the billable charges into a claim and submitting it to the insurance company.
Calculating the patient's share of the service costs not covered by insurance.
Keeping track of the claim after it has been submitted to ensure it is processed.
Addressing any denied claims by correcting errors or providing additional information and resubmitting them.
Working on collecting unpaid patient balances after insurance claims have been settled.
Recording payments received from payers and patients into the RCM system.
Using data from the RCM process for reporting purposes and to analyze the practice's financial performance for decision-making.
Prepare MIPS data for submission to avoid 9% payment adjustment range.
Certified Coder Analyze SOAP/H&P notes and provide additional data to Provider to maximize their revenue.
Pursuing unpaid claims and patient balances.
Recording services rendered into billable charges.